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Moving

Move to a New Address

Take your service with you. Transferring to your new home is quick, simple, and handled end to end.

Moving is stressful enough without internet worries. Tell us where you're headed and when, and we'll have your services ready in your new home — often with nothing more than a quick setup on your end.

Step 1

Tell us your move date

Call us or start in the plan builder with your new address. We'll check availability and confirm your options.

Step 2

Pick your new plan

Keep your current plan or take the chance to upgrade speeds, add mobile lines, or include TV and security.

Step 3

Get connected

We ship your equipment ahead of move-in day. Plug in, follow the quick-start guide, and you're online.

A few things to know

No move fee surprises

We'll confirm any transfer charges up front before you commit — no hidden costs after the fact.

Bring your equipment

Return any leased equipment from your old address only after your new setup is active, so you're never offline.

Billing follows you

Your account, Autopay, and billing preferences transfer with you. One bill, same familiar format.

Start your move today

Check service at your new address and build your plan in minutes.

Check your new address

Call 1-888-731-9149